Payment Terms and Procedures

On this page:

How can you pay?

What is our payment policy?

Volume Orders

Recurring orders

How can you pay?

For International clients, we accept Paypal and Bank Transfers.
For Indian clients, we accept bank transfer and Demand Drafts (payable at Delhi).

Details of available options will be provided to you at the time of placing the order.

To pay by Paypal please visit following link:

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What is our payment policy?

We charge 100% advance upfront. The reason is simple, we have had times when people don't pay or forget to pay us for more than 365 days.

Now there are 2 ways to handle it. Either we increase rates to cover such contingencies or we charge upfront and offer a discount. In first case, even good paying clients suffer as they have to pay more.

There are few facts we have learned over the years:

• On an average, we had to spend about 2 months every year just chasing clients for payments. We can better utilize this time and translate documents.
• Average wait for delayed payment is 6 months. This translates to about 5% interest on the same.
• About 5% of clients default.
• This is an online business and it becomes very hard to contact some of the people. And in some cases, long distance call is costlier than actual job amount.

So, we decided to go for the second option. The same was opted in an opinion poll of our customers. So we have lowered our prices by 10% on all translation. (This is why our rates are lower than the rest.)

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Volume Orders

We consider orders over 30000 words as bulk/volume orders. There is additional discount or 5% on such orders.

For volume orders we charge you on incremental basis. So we will charge for 20000 words in advance. After we deliver about 15000 words, you can make the next payment. Please contact us to get the exact payment plan and delivery schedule of your project.

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Recurring orders

We value customers who come back to us for their translation needs. They get a discount of 5% on all subsequent translations.

(Note: the discount is offered from second translation order and not on first order. Minimum order size of $150 is required to qualify. Second or subsequent orders should be within 90 days from the previous order to qualify.) 

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